Prices and Buying

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PURCHASING ADVICE
Our products can be purchased directly from De La Espada or through our network of retail partners

Where there is a retailer local to you, the best possible service can be offered through this retailer, both in terms of delivery and aftercare, so we recommend you buy through them. If you are uncertain which retailer is closest to you, please contact us for advice.

For sales advice and purchasing direct, please email us at sales@delaespada.com

PRICES
Click on your location below to download the relevant price list.

United Kingdom 
USA
Europe and Rest of World

TAXES
VAT is applicable for purchases in the UK and Europe, and sales tax is applicable for purchases in the USA. Outside of these markets, import duties and other local taxes may apply.

DELIVERY
Direct orders are to be shipped to a reputable removals firm. Shipping directly to the customer address is not possible, as loading and unloading requires a loading bay. In some markets we can recommend a removals firm, but the customer is responsible for researching any firm they choose to use to ensure such firm offers a reliable, professional service.

We recommend you buy through a retailer if there is one local to you, as they can offer you more delivery options.

LEAD TIMES
We are currently operating on a 4-week manufacturing lead time to the factory door. Transport times vary by location. Please allow an additional 2 weeks for transport within Europe (a total of 6 weeks), an additional 4 - 6 weeks for transport to our New Jersey transport hub (a total of 8 - 10 weeks), and an additional 6 - 8 weeks for transport to the West Coast of the USA (a total of 10 -12 weeks).

READY-TO-SHIP LIST
Select products are ready to ship from our factory in Portugal. Download the current list of ready-to-ship products here. Please note that these items are sold on a first-come-first-served basis. If you are interested in purchasing, please contact your nearest retailer or the De La Espada sales team at sales@delaespada.com

WARRANTY AND AFTER CARE
We offer a 5-year warranty on all of our products. In addition, we offer a lifetime repair service for all of our products, which is explained in greater depth here.

MATERIALS
We recognise that an important part of making your purchase decision is a consideration of colours, fabrics and finishes. Material samples are available and can be requested from our retailers or directly from De La Espada at sales@delaespada.com

WHEN YOUR FURNITURE ARRIVES
Please make sure to inspect the packaging and your furniture thoroughly when it arrives. Our packaging is carefully engineered to protect our furniture from damages, however damages may occur in exceptional circumstances.

It is important to take care with moving, unwrapping, and assembling/installing the furniture. Information on best practises can be found in our documents: Unpacking Your Furniture, Looking After Your Furniture, Winter Care, our product assembly instructions.

IF YOUR FURNITURE ARRIVES DAMAGED
In the event your furniture and/or the packaging arrives damaged, you should note this on the delivery note or the Bill of Lading, as relevant. Report the damages to the retailer where the products were purchased, as below.

In case of curbside delivery: as long as you note any damage to the packaging on the bill of lading you can sign for your furniture. Given our packaging, it is likely your furniture is fine. If you can, take pictures of the damage to the box(es), then proceed to unpack and inspect the furniture.

Next, call customer service at your retailer to notify them of the problem. Please Note: we will not be able to accept any claims made later than 24 hours after the arrival of your furniture.

We try to package our products as efficiently as possible but our principal goal remains to protect your furniture during delivery. This means you will have some waste once you unpack your order, so you will be tempted to throw away this packaging. However, if for any reason your shipment arrives damaged, please retain packaging for further inspection. Failure to do so might void your claim.

IMPORTANT
Please use only your hands to open the packaging. If you do not, you might unknowingly damage your furniture. The damage done by not observing this guideline is very typical, and can be identified beyond doubt. Unfortunately, we will not be able to repair, replace or otherwise compensate you for any furniture that bears these marks.